Frequently Asked Questions
Find answers to common questions about our image editing service.
Pricing & Credits
Do credits expire?
No, credits never expire. You can use them whenever you need them.
How much does it cost?
We offer simple, transparent pricing: $1 per image edit, $10 for 11 edits (save $1), or $100 for 111 edits (save $11). New users get 1 free credit with confirmed email signup. No subscriptions or hidden fees.
Service & Quality
What if I'm not satisfied with the results?
Each purchased edit includes 3 AI revisions, so you can request changes until you're completely satisfied.
What file formats do you support?
We support JPEG, PNG, and WebP formats up to 10MB per image.
How long does editing take?
Most edits are completed within minutes. Complex edits may take up to 24 hours.
Does AI always follow instructions exactly?
AI doesn't always follow instructions to the letter, but it typically gets 90% of the way there. This is normal behavior for AI image editing systems. You can use our revision system to progressively refine the results until you get exactly what you want.
How can I get the exact result I want?
Use our progressive editing approach! Start with your initial edit, then use the revision system to make incremental improvements. Each revision builds on the previous one, allowing you to fine-tune colors, lighting, composition, and other details until you achieve your desired result.
Why is the image size or format different from my original?
The AI model may return images with slightly different dimensions or formats than your original. This is a current model limitation. However, when you download the image using the download button, you'll get an upscaled PNG that should be sharper than what's displayed on screen. This limitation will be addressed in future development updates.
Privacy & Data
How long do you store my images?
We store your images for a maximum of 30 days, and only if they pass our safety filters.
What are safety filters?
Our safety filters automatically check uploaded images for inappropriate content. Images that don't pass these filters are not stored or processed.
Support
How quickly do you respond?
We typically respond within 24 hours during business days.
Development & Improvements
Is the app actively being developed?
Yes! Upshot is continuously being worked on and improved. We regularly add new features, enhance AI capabilities, and optimize the user experience based on user feedback and industry best practices.
What features are you planning to add?
We have an exciting roadmap of upcoming features including advanced editing tools, batch processing improvements, and enhanced AI capabilities. Check out our roadmap page for detailed plans and progress updates.
RoadmapDevelopment Roadmap
See what we're working on and what's coming next for Upshot.
Currently in Development
AI Model Improvements
We're continuously improving our AI models to provide better image enhancement results, faster processing times, and more accurate editing capabilities.
In ProgressUser Experience Enhancements
Streamlining the editing workflow, improving the interface design, and adding new features to make the editing process more intuitive and efficient.
In ProgressUpcoming Features
Advanced Editing Tools
More sophisticated editing capabilities for professional users.
- • Selective editing for specific areas of images
- • Custom filter creation and sharing
- • Batch processing with custom presets
User-requested Enhancements
Features prioritized from user feedback to deliver immediate value.
- • Favorite images across different projects
- • Increase the number of revisions within the same project
- • Choose your preferred AI editing model
- • Streamlined UX to get results more directly
- • Deeper incorporation of customer feedback in the product
Enhanced Batch Processing
Improved tools for processing multiple images efficiently.
- • Bulk upload with drag-and-drop interface
- • Template system for consistent editing styles
- • Real-time progress tracking for batch operations
Mobile Applications
Native mobile apps for editing on the go.
- • iOS app with full editing capabilities
- • Android app with optimized performance
- • Offline editing with sync when connected
Long-term Vision
Advanced AI Integration
Integrating cutting-edge AI technologies to provide even more sophisticated editing capabilities, including automatic style detection and intelligent enhancement suggestions.
Platform Expansion
Expanding beyond real estate to serve other industries that need professional image enhancement, including e-commerce, marketing, and creative professionals.
Have Suggestions?
We value your feedback! Email me at me@sahil.pro with features you'd like to see or improvements we should prioritize.
Send Feedback